At SoghaatPur.com, we are committed to respecting and safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website. By using SoghaatPur.com, you agree to the practices outlined in this policy.
Use of Information
When you create an account, place an order, or contact us through our website, we collect information such as your full name, email address, phone number, shipping and billing addresses, and payment details. Your phone number may be shared with our delivery partners to assist in successful delivery. Payment information is handled securely through encrypted technologies, including SSL (Secure Socket Layer), to ensure safe transactions. We may also collect non-personal information through cookies, such as your device type, browser, IP address, and session behavior. This data helps enhance your shopping experience. Cookies are stored on your device for a maximum of 24 months, and you can remove them at any time via your browser settings.
Information Collection and Purpose
Your personal information is used primarily to manage your account and process your orders. This includes confirming payments, delivering products, and sending order status updates. We may also use your information to respond to inquiries, offer customer support, and notify you of changes to our services. With your consent, we may send marketing communications, promotions, and newsletters to your email or phone. We also process data for fraud prevention, age verification, and to meet legal obligations. Your data is only retained for as long as it is necessary for the provision of our services or as required by law. Once no longer needed, your data is securely deleted unless we are legally obligated to retain it, such as for financial record-keeping or compliance purposes.
Marketing Updates
With your explicit consent, we may use your email or mobile number to send promotional messages, product announcements, and special offers. If at any point you wish to stop receiving marketing communications, you can unsubscribe through the link in our emails, update your preferences in your account settings, or contact our customer support. Please note that certain transactional or service-related messages, such as order confirmations and legal notices, are not subject to opt-out as they are essential to our service.
Your Rights
You have the right to access the personal information we hold about you. If the data is incorrect, incomplete, or outdated, you may request to have it corrected or deleted. You also have the right to withdraw consent from receiving marketing materials at any time. For any privacy-related requests or questions, please contact our support team at support@soghaatpur.com or reach out via the contact details provided below.
Third-Party Services
We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, logistics partners, and customer service tools. These parties are contractually obligated to use your data solely for the agreed purposes and to protect it in accordance with applicable laws and this policy. We may also disclose information if legally required, such as to comply with law enforcement or protect the rights and safety of SoghaatPur.com and its users.
Social Media and External Links
If you interact with us via third-party platforms such as Facebook or Instagram, or click on links to external websites from our site, please be aware that those platforms and websites have their own privacy policies. SoghaatPur.com is not responsible for the privacy practices or content of those third parties.
Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect or store personal information from children. If we discover that a child under 13 has submitted personal data to us without verifiable parental consent, we will take steps to delete the information as soon as possible.
Changes to This Policy
We may update this Privacy Policy from time to time. Any modifications will be published on this page with a revised effective date. We encourage you to review the policy periodically to stay informed about how we protect your information. Continued use of our website after any changes indicates your acceptance of those changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact our customer support team. You can reach us by email at support@soghaatpur.com